Member Benefits
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The Global Discount Benefits
The Sanctuary Club members are entitled to discounts and special privileges at all Hotels & Resorts managed under brands of Banyan Group (terms and conditions apply):
- 30% discount on Best Available Rates for hotel accommodation (2)
- 30% discount on golf green fees (3)
- 25% discount on food and beverage (4)
- 20% discount on a-la-carte spa menu
- 20% discount on gallery merchandise (5)
- 15% discount on in-house tours (6)
- 15% discount on laundry
- 10% discount on airport and ferry terminal transfers (6)
- Priority wait-list on reservations
- Complimentary room upgrade effective from 1st January 2026 (7)
- Early check-in / late check-out (7)
- Invitations to Xperential Guest Program (i.e. pre-opening / trial stays at new resorts)
(1) Higher discounts may apply at certain times and locations and may be subject to change without notice
(2) Best Available Rate at time of booking, blackout dates apply, not applicable to Presidential Villas
(3) Phuket, Bintan and Lăng Cô only
(4) Offers cannot be combined. Not applicable for In-villa dinning, destination dining, mini-Bar & lounge, and selected items subjected to Hotels’ policy. Discounts may not apply to festive and special occasions
(5) Not applicable to consignment items
(6) Selected destinations only. Not applicable for services provided by 3rd party
(7) Subject to availability on day of arrival / departure
Banyan Tree, Angsana, Cassia, and Laguna homeowners can have opportunity to discover incredible destinations by participating in Exchange Programme.
The mechanism of the exchange programme is simple, an owner deposits 15 days of his annual entitlement into the exchange pool. These days then are attributed a monetary value based on the actual average daily rate for the past year.
The monetary value deposited can then be used to redeem for rooms and villas at participating properties at the best available rate at time of booking.
Exchange Programme
Mechanisms of Exchange Programme
Programme Destinations
Banyan Tree
Angsana
Cassia
Laguna Resort
Dusit Thani
Homm
Dedicated Team
A centralised multilingual team at Sanctuary Club handles all owner enquiries, accommodation reservations and requests.
In addition to assisting members, the team of well-trained staff maintains owner preferences to ensure a perfectly smooth and customised booking service and a memorable stay.
Attention to detail is defined by the on-property resort hosts, whose responsibilities include arranging airport transfers, personali sed check-in, booking resort restaurants, spas and activities as we ll as a range of other concierge services.